Privacy Policy

Effective Date: 17.02.2026

Swoop Mowing & Maintenance (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information in connection with our lawn care subscription services.

We may collect the following information when you subscribe to our services:

• Full name
• Property address
• Contact details (phone and email)
• Billing information
• Payment details (processed securely via Stripe)
• Service notes relevant to maintaining your property

We do not collect sensitive personal information.

We collect information when you:

• Sign up for a subscription
• Complete a payment via Stripe
• Contact us by phone, email or website
• Request a quote or service

Payment details are collected securely by Stripe. We do not store full credit card or bank account numbers.

We use your information to:

• Provide lawn care services
• Schedule and manage your subscription
• Process payments
• Communicate service updates
• Provide invoices and receipts
• Comply with legal obligations

We will not use your information for unrelated marketing purposes without your consent.

We will not:

• Sell your personal information
• Share your data with third-party marketers
• Use your details for unsolicited advertising
• Store your payment information outside of secure payment systems
• Disclose your information unless legally required

All subscription payments are processed securely through Stripe.

Stripe manages payment encryption, storage and PCI compliance.
We do not have access to your full card or bank details.

For more information, please refer to Stripe’s privacy policy on their website.

We take reasonable steps to protect your information from misuse, loss, unauthorised access or disclosure.

Your information may be stored securely using:

• Stripe (billing management)
• Secure cloud storage
• Internal service management systems

Access to client data is limited to authorised personnel only.

You may request access to the personal information we hold about you.

If any information is incorrect or outdated, you may request correction by contacting us.

We retain client records for as long as necessary to:

• Provide services
• Meet legal and accounting requirements
• Resolve disputes

When no longer required, information is securely deleted or anonymised.

If you cancel your subscription, your billing will cease in accordance with your contract terms.

You may request deletion of personal information where legally permitted.

We may update this Privacy Policy from time to time.

The most current version will always be available upon request or on our website.

Swoop Mowing & Maintenance
Bracken Ridge, Queensland
Email: [Insert email]
Phone: [Insert phone number]

If you have any questions about this Privacy Policy, please contact us.